Contact information
Contact us
Let’s talk
Sizing, an order, or an exchange. The Surat team is a message away. These are the official channels, so you always know it is really ThisMe.
WhatsApp is chat only. We do not take or make support calls. Send your order number so we can help faster.
Chat on business days. Share the order number, or your bust, waist, and hip with the product link.
info@thisme.in for orders and exchanges. You can also write to toodesi.shop@gmail.com.
@thisme.in is for updates. It is not for orders or payments.
What to send
Order number if you already bought. Product name and size if you are still choosing.
The studio
Shree Kuberlaxmi Textile (brand: ThisMe)
404, Crystal Plaza, Rangani Farm Road,
Near Royal Park Society,
Punagam, Surat 395010, Gujarat, India
Maybe we’ve already answered it
Most questions are in the guides and policies.
Find my size
Measure once and get a size from the chart. Size guide
Exchanges and returns
Exchange-first, within 4 days, with a ₹350 charge. Refund policy
Shipping and delivery
Packed in 1–2 business days. Delivery is usually about 5–6. Shipping policy
FAQ
Orders, payments, COD, and offers. Browse FAQ
Fabric and care
How to wash rayon, linen, lycra, and embroidery. Fabric & care
Style a co-ord
What to wear, and three ways to use one set. Style guide
Stay safe
ThisMe’s official support is WhatsApp +91 99096 77178 (chat only), info@thisme.in, and toodesi.shop@gmail.com.
Any other phone number, WhatsApp account, email, social profile, website, or person claiming to be ThisMe support does not belong to us. We do not make support calls. Instagram @thisme.in is for updates only, not for orders or payments.
ThisMe will not ask for your OTP, UPI PIN, card details, or passwords, ask you to install an app, or ask you to pay a personal bank account or UPI ID.
Please do not share an order or a payment on any other channel. ThisMe and Shree Kuberlaxmi Textile are not responsible for a loss that comes from paying or talking to anyone outside these official channels. If a message feels wrong, check it on our WhatsApp first.