Shipping policy

This policy explains how your orders are processed and delivered across India.

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1. Order Processing

• Orders are processed within 1–2 business days.
• Orders placed on weekends or holidays are processed on the next working day.

2. Shipping Timeline

• Estimated delivery time is 5–6 business days.
• Delivery time may vary based on the delivery location.
• Remote and difficult-to-service areas may take slightly longer.

3. Shipping Charges

• Applicable shipping charges, if any, are shown at checkout.
• Free shipping may be available during specific offers or promotions.

4. Delivery Partners

• We work with third-party courier and delivery partners to deliver orders.
• Delivery timelines may be affected by courier delays or circumstances beyond our control.

5. Address Accuracy

• Please enter complete and accurate delivery details while placing your order.
• ThisMe is not responsible for failed or delayed delivery caused by incorrect or incomplete address information.

6. Delivery Attempts

• The courier partner may make multiple delivery attempts based on its delivery process.
• If delivery remains unsuccessful, the order may be returned to us.
• Re-shipping charges may apply if an order needs to be shipped again due to failed delivery caused by the customer.

7. Order Tracking

• Tracking details may be shared through email, SMS, WhatsApp, or other available communication channels.
• You can track your order using the tracking information provided.

8. Lost or Damaged Parcels

• Report visible damage, missing items, or wrong-product issues within 24 hours of delivery.
• A proper unboxing video may be required to process a damage, missing-item, or wrong-product claim.
• Claims are subject to verification.

9. International Shipping

Currently, ThisMe ships only within India.

10. Contact

• Email: info@thisme.in
• WhatsApp: +91 99096 77178

By placing an order, you agree to this Shipping Policy.